Update Return Status

PUT /return/:returnID/status

Changes the status of a return request. Each change is recorded in the return's timeline (events).

Status	Meaning
new	The return was just created and hasn't been handled yet.
pending	The return is accepted and being processed.
in-transit	A shipment was created for the return. Set automatically by Create Return Shipment.
returned	The returned package arrived back to you. Set automatically when the return label shipment is delivered.
completed	The return is closed, e.g. the refund or exchange is done.
cancelled	The return was rejected.

Some changes also notify the customer by email, using the email templates set up in the Kvikk app:

cancelled: the return rejected email, including the cancellationReason you send.
returned: the package received email.

Setting the status the return already has changes nothing and sends no email.

Request

OK. The code is return_status_updated, or return_status_unchanged if the return already had this status.